Shipping & Delivery Information
Clear, transparent dispatch and international delivery rates.
⚡ Digital Products (STP Files)
Digital patterns, charts, and machine knitting files are delivered instantaneously and free of charge. Once payment is confirmed, download buttons appear on screen and are sent directly to your email.
📦 Physical Orders (3D Tools & Yarn)
All physical accessories are packaged with protective padding in our studio in Velim, Czech Republic.
- Czech Republic: Packeta (Z-Point / Z-BOX) from 89 Kč • Česká pošta from 120 Kč (1–2 business days).
- Slovakia: Packeta Pick-up Point from 109 Kč (2–3 business days).
- European Union: Priority Tracked Airmail from 350 Kč (~14 €) (3–7 business days).
- USA, UK, Canada & Worldwide: International Priority Airmail with full tracking number (7–14 business days).